Running Your Business
Running an independent service business
The operational side of working for yourself: policies, availability and the small systems that stop a busy week turning into a chaotic one.
- How independent professionals can reduce no-showsNo-shows are a design problem more than a character problem. Five changes to the booking itself that make them rarer.Updated 2026-10-07Read more
- How to set a cancellation policyA cancellation policy is three sentences, written before you need them. What to decide, how to word it and where to put it.Updated 2026-10-07Read more
- How to manage availability when you work for yourselfThe bookable week is not the working week. How to set hours, buffers, notice and horizons that protect your time and still fill your calendar.Updated 2026-10-07Read more
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